Our after-sales team is a professional customer service team dedicated to providing comprehensive and efficient after-sales support and services to customers.
The after-sales team is responsible for receiving various issues, complaints, and suggestions raised by users, including guidance on product installation, product quality and usage, replacement of accessories, and so on.
Our after-sales service team receives customer feedback on issues or needs, establishes customer files as soon as possible, records problem descriptions and processing procedures, develops detailed solutions based on the nature of the problem and customer needs, actively cooperates with customers to solve problems, and ensures timely and effective solutions.
Our company's corporate mission is to provide customers with sincere and trustworthy services in all aspects and throughout the entire process, with 100% customer satisfaction. This is the principle that construction project management always follows. Our company will fulfill our commitment to the owners with first-class management, first-class technology, first-class construction, and first-class service. Create a project that satisfies users completely.
